We Rapid Manufacturing AG are the operators of this website and are therefore responsible for the collection, processing and use of personal data. In this respect, we are subject to the Swiss Law on Data Protection according to the Swiss Federal Data Protection Act (DPA), and we adhere to the directives of the European Union’s General Data Protection Regulation (GDPR). We place a high value on the protection and orderly handling of your personal data; we only collect, process and use it in agreement with the principles described below, and in compliance with the applicable data protection laws.

You can visit our website without leaving behind any details related to you in person. If you take advantage of a service provided by us through our website, personal data may be collected and processed. In the following sections, we set out what data we gather, how we use this data and your rights in regard to the way we use your data.

1) Your personal data

The term “personal data” refers to any details that relate to an identified or identifiable individual. This includes information such as your name, your address, your e-mail address and even your IP address. Your personal data is used to enable us to carry out the services we offer and/or the contractual relationship that exists with you. We need your name and address so that we know the identity of our contractual partner, i.e. the person for whom we are providing our services and who will be invoiced for them. We need your contact details (address, e-mail address and telephone number) so that we can communicate with you.

2) The legal basis

Our registered office is located in Switzerland, and our company is therefore primarily subject to the Swiss Federal Data Protection Act (DPA) with regard to its handling of personal data, particularly in the case of people who live in Switzerland. In addition, the European Union’s General Data Protection Regulation (GDPR) acts as a legal basis for the handling of the personal data of citizens of the European Union.

3) The collection, processing and use of personal data

a) When you visit our website

You can visit our website without revealing your identity. When you visit our website, our servers temporarily store every individual access in a log file. At this stage, the following information is collected without any action on your part, and stored until it is deleted automatically: anonymised IP address, date and time of access, name and URL of the requested file, the website from which the access originates, the operating system used by your computer, the browser being used and the name of your internet access provider.

This information is collected and processed in order to make it possible to use our website (to make a connection), to ensure that the system will stay secure on a permanent basis, to facilitate the technical administration of the network infrastructure and optimisation of our internet service, and for internal statistical purposes.

In addition, we also make use of cookies and tracking tools when you visit our website. You will find explanations of these items in the relevant sections of this Data Protection Declaration.

b) Contact forms

If you contact us via a contact form, certain fields may be mandatory, such as first and last name, telephone number or e-mail address. Such mandatory fields are marked accordingly, for example with an asterisk (*), and may be used to request personal information. The collection of any other personal data depends on what additional information you disclose to us on the contact form. If you contact us by e-mail or via a contact form, the personal data you have provided is automatically stored. We use this information to deal with your enquiry and to make contact with you. This personal data will not be passed on to any third parties.

c) Cookies

We use cookies on our website. These are small text files that are permanently or temporarily stored on the hard disc of your computer when you visit our website. These cookies do not damage the hard disc of your computer; nor do they contain viruses, Trojans or any other malware.

The specific purpose of these cookies is so that we can analyse the way people use our website statistically. By setting cookies, technical measures can be applied so that any data that has been collected can be pseudonymised. It will no longer be possible to assign the data to the user who sought it. This information is not stored or associated with any other personal data.

You can deactivate the cookies on our website in full or in part at any time via your own browser. However, some of the functions of our website may no longer be available if cookies have been deactivated.

d) Google Ads

On our website, we use the online “Google Ads” web program, a service that is provided by Google Inc. (which is based in the USA); this program includes the option for conversion tracking, which we also use. If you come to our website via a Google Ad, Google Ads will place a conversion cookie in your browser, which then allows us to produce statistics relating to the use of our website. This conversion cookie becomes invalid after 90 days at the latest, and it will not be used to identify the user.

Further information about conversion tracking, and particularly about how you can prevent the cookie placed by Google collecting the data, is available via the following link: http://services.google.com/sitestats/en.html

You can wholly or partially deactivate the setting of cookies at any time through our website. However, some of the functions of our website may no longer be available if cookies have been deactivated.

e) Google Analytics

On our website, we use “Google Analytics”, a web analysis service provided by Google Inc., based in the USA. Google Analytics also uses the cookies described above. The information they generate about your use of the website (browser type / version, the operating system being used, referrer URL (previously visited website), anonymised IP address and time of server enquiry) is transmitted to Google’ servers and stored there. This stored information cannot be used to draw any conclusions about you as an individual. Where necessary, this information will be passed on to third parties, if these third parties process the information on behalf of Google.

The IP address will not be associated with other data relating to the user under any circumstances. For Google Analytics, this website uses an add-on that enables Google to abbreviate and anonymise the IP address of the internet connection.

In addition, we also use remarketing lists from Google Analytics. Remarketing lists allow visitors to our website to be approached again through targeted advertising on the pages of the Google Partner network and the Google search network. This advertising is also displayed as a result of using cookies.

The data we collect is also used to produce usage profiles under pseudonyms, which are themselves used to analyse visitor behaviour and evaluated with a view to improving and shaping our range of services to meet users’ needs. The pseudonymised usage profiles are not linked to the personal data of the bearer.

You can withhold consent to Google Analytics at any time. To do this, you need to download and install a browser add-on via this link https://tools.google.com/dlpage/gaoptout?hl=en . This browser add-on tells Google Analytics via JavaScript that no data or information about visits to internet pages may be passed on to Google Analytics. If the browser add-on has been uninstalled or deactivated, the option to re-install or re-activate it will be available.

More information about data protection at Google is available via the following link: https://policies.google.com/privacy

4) Withdrawal of consent; Information & entitlement

According to the Swiss Federal Data Protection Act (DPA), you are entitled to obtain information about the details stored on you at no charge (Art. 8 DPA), and you also have a right of rectification (Art. 5 Para. 2 DPA). Furthermore, you can also demand that your information should be deleted, as long as this is no longer required in order to carry out the contract. Equally, you can also demand that access to your information should be blocked. Requests for information and demands for access to be blocked or information to be deleted can be made in writing (by post or e-mail, or via our contact form) to us.

Citizens of the European Union are entitled to all the rights provided by the GDPR. Specifically, these are the:

• Right to confirmation
• Right to information
• Right to rectification
• Right to deletion (the right to be forgotten)
• Right to restriction on processing 
• Right to data portability
• Right to contradiction
• Right to withdrawal of consent under the law on data protection

If you would like information about your personal data, or to arrange for incorrect data to be deleted or access to it to be blocked, or if you have any further questions about the way your personal data is used, please contact: 

Alain Stebler

Glattalstrasse 501

CH-8153 Rümlang

Phone:+41 44 818 00 88

E-mail: info@rapidmanufacturing.ch

Responsible: Rapid Manufacturing AG 

5) Is the Data Protection Declaration up to date?

This Data Protection Declaration is currently valid and dates from {{site_text.company data protection date}}. You can obtain it from our website at any time.